Our Process
Designed, proofed, printed, delivered.
A quiet, considered process from your first call through to the pieces arriving at your funeral home or door.
Choose how you'd like to start
Most families begin by browsing our design library — bookmarks, booklets, memorial cards and more, ready to personalise. If you'd rather something created just for your loved one, our designers can build a custom piece from your brief. And if you already have artwork ready to go, we can simply print it for you.
Build your order
Once you've found a design, choose your quantity and any specialty finishes — metallic ink, foil, a raised gloss varnish, a custom-cut shape — and watch the price update as you go. A bookmark, a booklet, and a memorial frame can all sit together in the same order.
Tell us about them, once
We only ask for the details once — their name, dates, photos, and the service information — and we carry that across every item in your order. Don't have everything yet? That's fine. Save your progress and come back whenever you're ready.
We design, you review
Our designers bring your order to life and email you a proof to look over. If anything needs adjusting — a photo, a word, a colour — just let us know and we'll send a revised version.
You approve, we print
Once you're happy, we print everything in-house. Standard turnaround is three working days from your approval.
For example: if the service is on Friday, we'd need your approval by Tuesday morning, and everything will be delivered by Thursday afternoon.
We deliver
We hand-deliver to the funeral home the day before the service, or you're welcome to collect from our studio in Jolimont. Country and interstate delivery is available on request.
